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Available documentation

TyVia provides vendor documentation directly to evaluating organizations. To protect TyVia and its customers, documents containing policy numbers, personal information, driver information, signatures, tax IDs, or confidential procedures are never published on this website — they are shared securely upon request.

Company & insurance

Core business documentation for vendor files and accounts-payable setup.

Available Upon Request

Company Information

Legal business details, business address, and primary contacts for procurement and vendor files.

Available Upon Request

Insurance Documentation

Certificates of insurance are provided directly to evaluating organizations. Policy numbers and coverage specifics are never published on this website.

Available Upon Request

W-9

A completed W-9 is available upon request for vendor setup and accounts-payable onboarding.

Training summary

Documented training — presented as training, not third-party certification.

Available Upon Request

Driver Training Summary

A summary of courier training completed across the areas listed below.

Available Upon Request

HIPAA & Privacy Training

Documented training in privacy practices for handling healthcare shipments. This is training — TyVia does not claim to be “HIPAA Certified.”

Available Upon Request

Bloodborne Pathogens Training

Documented bloodborne pathogens training for medical courier work.

Available Upon Request

Defensive Driving Training

Documented defensive driving training for courier operations.

Available Upon Request

UN3373 Category B Training

Training relating to UN3373 Category B transportation requirements. Transportation of properly packaged UN3373 Category B materials may be available subject to shipment requirements — this is not certification to transport every regulated material.

Operating procedures

Summaries of the procedures that govern how shipments are handled.

Available Upon Request

Chain-of-Custody Procedures

Documented custody is a standard part of TyVia healthcare courier service, included where applicable. Enhanced or customer-specific custody documentation is available under custom arrangements.

Available Upon Request

Temperature-Control Procedures

Temperature-controlled transportation is available when appropriate and agreed upon for the shipment — not every vehicle or shipment is automatically temperature controlled.

Available Upon Request

PPE / Spill Response

Personal protective equipment standards and spill-response procedures for courier work.

Service area

TyVia's core service area is Whatcom County. Skagit County and other Northwest Washington destinations may be available by arrangement, depending on distance, timing, and service requirements. Contact TyVia and we will tell you directly whether we can cover your location.

View the full service area

Vendor onboarding

Evaluating TyVia for your vendor file typically works like this:

  1. 1

    Request vendor documents — tell us what your procurement or compliance team needs.

  2. 2

    TyVia provides the requested documentation directly and securely.

  3. 3

    We review your service requirements — stops, schedules, handling, and documentation needs.

  4. 4

    Approved organizations are set up as business customers with access to the customer portal.

Approved business customers can access appropriate documents securely through the TyVia customer portal.

Talk to TyVia

Questions about vendor documentation, onboarding, or service requirements:

Request Vendor Documents